Desktop is all grey (can't see windows) when connecting to Mac OS X 10.15 from Windows 10 I just installed Teamviewer 14 today on my Windows 10 machine (have had it installed on other machines before, so not my first rodeo), so I'm at latest version of 14.6.4835. I eventually settled with Splashtop SOS in addition to the Pulseway RDP. It is very cost effective and works very well. If you are looking at a cheaper alternative (free), Chrome Remote Desktop might be your answer. It works for Mac as well, but not for mobile device access, not yet anyway. Hope this helps.
- Error Code 0x2407 Mac
- Microsoft Remote Desktop Not Working On Mac
- Error Code 0x2407
- Mac Remote Desktop Right Click
Remote Desktop is one of the best functions of Windows 10 which enables remotely located computer devices to connect. With the help of an internet connection, users can share their desktop screen with any other computer device located remotely. It is very useful for business organizations that have their teams located in different locations as they can easily integrate their work without any physical boundaries.
However, sometimes this Remote Desktop Feature won't work for you because of multiple different reasons such as –
- Remote Desktop not connected to the computer
- Windows 10 RDP client not working
- Remote Desktop won't be working after the update
- The feature won't connect over the internet and many more
But, lucky for you Windows 10 Remote Desktop not working can be easily fixed on your computer. You just need to be a little attentive and have to use the following solutions to fix the remote connectivity problem.
Before get started check and make sure the remote desktop option enabled on both source and the destination computer.
Pro Tip : if your computer is not properly connected to the internet, you won't be able to use this feature.
Post Contents :-
- 2 Remote desktop not working windows 10
- 3 Disable IPv6 protocol
How to enable Remote Desktop on Windows 10
- Open Control Panel.
- Click on System and Security.
- Under the 'System' section, click the Allow remote access link.
- Under the 'Remote Desktop' section, select the Allow remote connections to this computer option.
- Also, check the ‘Allow Remote Assistant …' checkbox under Remote Assistance.
- Click the Apply button the OK.
Error Code 0x2407 Mac
Remote desktop not working windows 10
Well, the Remote desktop feature enabled on both ends but still you are unable to connect to the remote computer? Or getting an error like
Remote Desktop Disconnected.
This computer can't connect to the remote computer.
Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator.
Don't worry here we have different solutions help to fix Windows 10 Remote desktop connection problems.
Go through your internet connection
It is common knowledge that the Remote Desktop Feature entirely depends upon Internet connectivity. So, foremost, you need to check your internet connection and make sure that everything is working properly between your device and the local internet connection. You can check the network status from your computer if the connection isn't right, then you can check your internet router and other cables. If you don't find any problem in your connection, then you can contact your internet service providers as sometimes the server of a data providing company is down.
Pro tip: Press Windows + R, type google.com -t and click ok if you are getting replay like the image shown below then there is no more problem with an internet connection. But if you are not getting replay then you must check and fix your internet connection problem first.
Allow remote desktop from firewall settings
Sometimes your Windows firewall settings won't let you establish a Remote Desktop connection freely. If the Remote Desktop is blocked by your firewall settings, then you won't be able to establish a remote connection even if your internet connection is up to date. To check the status of your firewall settings for Remote Desktop, you have to follow these steps –
- Navigate to Search and type firewall in the box and let Windows Defender Firewall open.
- Now, open Allow an app or feature through Windows Firewall.
- And, click to change the settings.
- Next, you have to find Remote Desktop and check it and press Ok to save the changes instantly.
Here, you can try to connect Remote Desktop and it should be working now. You need to keep one thing in your mind that Remote Desktop is not enabled by the firewall by default so if you are using this feature for the first time, then you have to enable it on your own.
Apart from the Windows firewall settings, you need to also make sure that your antivirus isn't blocking the Remote Desktop feature. Some antivirus programs interfere with the system settings and to protect your computer, it is a good feature but became trouble if they block the Remote Desktop feature.
If this is your case, then you might have to uninstall the interfering antivirus program to use the Remote Desktop feature. However, you can install the antivirus program which won't block Remote Desktop to save yourself from all the trouble.
Check RDP service running
If due to some reason remote desktop service not started or stopped you may encounter problems with remote connection. Check and make sure the service is running state by following steps below.
- Press Windows + R, type services.msc and click ok,
- scroll down and locate remote desktop service,
- Right-click remote desktop service and select properties
- Here check its startup set to automatic and its running state otherwise change it.
- Also the same for remote produce call (RPC) service.
Remove your credentials from Remote Desktop
Some users have reported that Remote Desktop won't connect problem occur with their credentials. So, you can try to remove your credentials from the Remote Desktop feature to test this theory. For this –
- You have to press the Windows key with S key and type remote settings in the search bar and near click on the Remote Desktop Connection.
- When Remote Desktop Connection window opens, go to the Advanced tab and click on Settings.
- Now, just press on Delete Credentials and this will definitely fix the problem for you.
Disable IPv6 protocol
A number of users report disable IPv6 (internet protocol version) help them to fix out this remote desktop issue. By default, Windows prefers IPv6 over IPv4. So if you are having problems using IPv6 to connect to the servers, you can force your computer to use IPv4 only.
- Press Windows + R, type ncpa.cpl and click ok
- Right click on the active network adapter and select properties.
- Look for the checkbox which says Internet Protocol Version 6 (TCP/IPv6), uncheck it.
- Click on OK, and restart your computer.
- Now try to connect to the remote computer.
Use third-party tools
If you are not able to fix the Remote Desktop feature even after changing your device settings, then you can take help from third-party tools. There are plenty of different great third-party tools available that can help you in connecting remotely with another device. Moreover, these tools have a better interface and numerous other features to assist you.
So, you can now freely try to establish remote connections with other computer devices and make your work more efficient with better connectivity. The Windows 10 Remote Desktop, not working problem will not trouble you anymore, just follow the instructions.
Also read:
At my work we are required to use Smart Card to login to our systems. It works fine as long as we are logging on to our Macs or our Windows Desktops. Even if we use Remote Desktop connection from our Windows desktops to other Windows machines, it works without any issues. The problem occurs when we try to logon to Windows machines from Macs. There aren't many Remote Desktop client options available for Mac that support Smart Card redirection. Even Microsoft Remote Desktop client on Mac currently does not support Smart Card redirection. I found a nice client Royal TSX that supports Smart Card redirection and it works fine. Actually it worked fine until Windows 7 and Windows 2012 Server. It stopped working with Windows 8 and Windows 2012 R2. It looks like Microsoft has changed the behavior of Smart Card service in Windows 8 and Windows 2012 R2. When I try to logon to Windows 2012 R2 Server or Windows 8 from Mac using Remote Desktop, I get the error 'No valid certificates were found on this smart card' as shown below.
hmmm. The workaround I used for this was to connect to my Windows 7 Virtual Desktop and from there connect to Windows 8, Windows 10 or Windows 2012 R2 machines. This was an ok workaround until recently when my Virtual Desktop was upgraded to Windows 10. I was expecting that this Smart Card issue would have been resolved in Windows 10 but Windows 10 has the same issue. After doing some research online I found out that Microsoft has changed how Smart Card service behaves in Windows 8 and later. The Smart Card service only starts when it detects the Smart Card reader. It looks like when I Remote Desktop from Mac to the Windows machine the Windows machine is unable to detect the Smart Card and therefore the service does not start. I tested it by manually starting the Smart Card service and I was then able to logon to the machine. Now the problem is how can I make sure to start the service when I am connecting via Remote Desktop. I noticed that when I connect using Remote Desktop, the event viewer logs an event '9027' in Application Logs, as shown below.
Now I think that I can use this event and use task scheduler to start the Smart Card service whenever there is this event in the Application Log.
I started the Task Scheduler and created a new Task by using the steps below. Ecs geforce7050m.
Start Task Scheduler, right-click on Task Scheduler Library and then click on Create Task
Name the task whatever you want, I used 'Start Smart Card Service'.
Make sure to use the options as shown in the picture above.
Microsoft Remote Desktop Not Working On Mac
'When running the task, use the following user account:' needs to be set to 'SYSTEM'. We want this task to run as SYSTEM user.
'Run whether user is logged on or not' needs to be selected. We want this task to run whether any user is logged on or not.
'Run with highest privileges' needs to be checked. We want this task to run with highest privileges. The task may run fine without checking this box, but I just checked it so that it doesn't fail because of the lack of any permissions etc.
Now go to 'Triggers' tab
Here click on 'New' button to create a new trigger. You will see the following window
Click on the dropbox next to 'Begin the task:' and select 'On an event'. We want to start the task on an event.
Now in the 'Log:' dropbox, select Application
In the 'Source:' dropbox, select 'Desktop Window Manager'
and in the 'Event ID:', type '9027'.
We saw from the Event Viewer log that the log type of 'Application', Source is 'Desktop Window Manager' and Event ID is '9027'. So, we want this task to run on this event only. Now click on 'OK' and you will see this trigger added.
Now go to Actions tab
Click on 'New' button to add an action.
In the 'Program/script:', type 'net'. In the 'Add arguments (optional):', type 'start scardsvr'. i.e. we want to run 'net start scardsvr' to start the Smart Card service. Now click on 'OK' to close this window. Everything else can be left as default so you can click on 'OK' again to close the properties window.
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Now your task is setup and will show up in the list of tasks. This task should start the Smart Card service whenever you connect using Remote Desktop Connection.
Try it, when you connect using Remote Desktop, it should now read the smart card and ask you to enter your PIN, after entering the PIN you should be able to logon to your Windows 10 machine. If it doesn't work, try taking out the smart card and inserting it again.
Now this resolved my issue with connecting to my Windows 10 Virtual Desktop from my Mac Desktop. But later on I faced another issue, when I lock my Windows 10 machine, after sometime it stops accepting my Smart Card and gives me either 'No valid certificates were found on this smart card' or 'The requested key container does not exist on the smart card' error. Locked out of macbook pro. I haven't found a workaround for this and am still looking to see what event it generates to maybe trigger my task on that event too. But for now, whenever I receive these errors while trying to unlock my Windows 10 machine, I just disconnect the session and reconnect and it works fine. I will update my post if I am able to develop a workaround for this.
This workaround should work on Windows 2012 R2 also, the difference is that Windows 2012 R2 server may generate some other event in the event log other than '9027' and you would have to look for that and configure your task to trigger on that event instead.
Mac Remote Desktop Right Click
If you need help, please don't hesitate to contact me. I would also like to request that if you find a better workaround, please let me know.
Until Microsoft or Apple (whoevers the issue is) resolves this issue, I am using this workaround.
Thanks for reading my post!
